Privacy Policy

This Privacy Policy outlines how M99 Casino, licensed in Curacao, collects, uses, and protects personal information from its players in Australia and New Zealand. We are committed to ensuring that your privacy is protected and that any personal data provided to us will only be used in accordance with this policy.

Data Collection

M99 Casino collects various types of information to provide our services effectively. The types of data collected include:

• Registration Data: Information such as your name, date of birth, address, and contact details when you create an account.
• Payment Details: Information related to your financial transactions, including credit card details and other payment methods.
• Technical Logs: Data such as IP addresses, browser types, and access times are collected automatically through cookies and other tracking technologies.

We collect this information to enhance user experience and ensure compliance with applicable regulations.

Purpose of Data Usage

The information collected serves several important purposes, including:

• Account Management: To create and manage your account effectively, ensuring you have access to our services.
• Marketing Communication: To send you promotional materials and updates about our services, provided you have opted in to receive such communications.
• Anti-Fraud Checks: To detect and prevent fraudulent activities, thereby ensuring the safety of our players and the integrity of our platform.
• AML Compliance: To comply with anti-money laundering regulations, we may use your data to monitor transactions and report suspicious activities to relevant authorities.
• KYC Procedures: To verify your identity and age to ensure compliance with gambling regulations and promote responsible gaming practices.

Data Sharing

M99 Casino may share your personal information with third parties under specific circumstances:

• Payment Providers: To process transactions and provide refunds as needed.
• Verification Partners: To confirm your identity as part of our KYC procedures.
• Regulatory Authorities: We may disclose your information to comply with legal obligations or as required by law.

We ensure that any third parties with whom we share your data adhere to strict data protection standards.

User Rights

As a player, you have several rights concerning your personal data:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Deletion: You may request the deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.

To exercise any of these rights, you can contact our support team for assistance.

Cookie Policy

M99 Casino uses cookies to enhance your experience on our platform. Cookies are small files placed on your device that help us track usage patterns and improve site performance. Our cookie usage includes:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate our platform and use its features.
• Analytical Cookies: These cookies allow us to assess how our website is being used, helping us improve functionality and user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to access certain features of our website.

Security of Data

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Data Encryption: We use encryption to protect sensitive information transmitted over the internet.
• Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality obligations.
• Regular Security Audits: We conduct regular assessments of our systems and procedures to ensure ongoing compliance with data protection regulations.

Changes to This Privacy Policy

M99 Casino reserves the right to update this Privacy Policy at any time. Any changes will be communicated through our website or via email to registered users. We encourage you to review this policy periodically for any updates.

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our support team. We are committed to addressing your inquiries and ensuring transparency in our data handling practices.